Seminar Policies

SEMINAR ATTENDANCE POLICY:

Walk-In Policy – Registrations will be accepted at the door. Every attempt will be made to have sufficient textbooks on hand, but we will first distribute materials to those who are pre-registered for the seminar.

Weather Policy – Our full schedule does not allow us to reschedule seminars, therefore every attempt will be made to hold each seminar regardless of weather conditions.

Cancellation Policy – We understand that your schedule may change. Cancellation requests must be made in writing (e-mail recommended). Requests must be received and acknowledged at least two business days prior to the seminar. All cancellations are subject to a $25 handling fee.

Missed Seminar Policy – Sorry, but no refund. Course materials will be mailed upon written request.

 

COMPLETION CERTIFICATE REPLACEMENT POLICY:

Attendees receive a blank two-copy certificate of completion at the seminar and are asked to (1) complete the certificate, (2) leave the original signed white copy of the certificate in the designated area at the end of the seminar, and (3) retain the yellow duplicate of the certificate for their records.

If the duplicate certificate is misplaced and a replacement certificate is needed, please send a written request and a $15 replacement fee to Basics & Beyond, Inc. Once the request and fee are received, we will attempt to locate the attendee’s original certificate from among those left at the seminar.

If the original certificate is located, we will e-mail, mail, or fax a copy of the certificate to the address listed on the written request. If the certificate is not located, we will e-mail, mail, or fax a notice of that fact to the same address. The search fee is non-refundable even if the original certificate cannot be located.

 

PRIVACY POLICY:

As part of helping you register for our seminars, we collect basic information about you, specifically the information transmitted by you when you register on-line, and communicate that information to Basics & Beyond, Inc. The main use of that information is to register you for your selected seminars and to allow us to follow up with you individually either directly, via e-mail, or through direct mail. We will not sell or trade any of that information to third parties without your consent.

From time-to-time we review and may reveal general statistical information about our website and visitors, such as the number of visitors and what site features they use, but we will never reference you by name or specific address. Basics & Beyond, Inc. also maintains a log of prior registrants which we use to contact prior registrants, analyze seminar attendees, and make decisions with respect to our future activities. We may offer chat rooms and message boards on our site. Please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

To enhance your experience with our site, we may at times ask for additional information about your computer system, usage habits, or other personal information. That information is not required and again will not be shared outside of Basics & Beyond, Inc. Any changes to this policy will be communicated here at least ten days before they would take effect. Information collected before changes are made will be handled according to the existing privacy policy at the time of your registration.

If you have any questions about our privacy policy or this Web site’s practices in general, email support@cpehours.com.

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