Privacy Policy

Personal Information

We may collect information such as your name, email address, phone number, billing address, PTIN when applicable, and other information you provide during registration, course purchases, surveys, or support requests.

Device & Usage Information

We may automatically collect information such as your IP address, browser type, time zone, pages viewed, referral source, and general website interaction data.

How We Collect It

We collect data through direct interactions, including registrations, forms, purchases, and surveys, as well as through cookies, log files, web beacons, and similar website technologies.

What This Does Not Mean

This policy describes broad categories of information and tools used on the site. It does not list every possible internal system, service provider, or technical log generated in the course of running the website and delivering services.

Course Delivery & Support

Your information may be used to provide courses and services, process registrations and purchases, send confirmations and certificates, and support customer service and account-related communications.

Site Improvement & Fraud Prevention

Information may also be used to improve website performance, understand how the site is used, troubleshoot issues, and monitor for fraud or misuse.

Personalization & Advertising

We may use cookies, analytics tools, and similar technologies to personalize site content, measure campaign performance, and support advertising or remarketing activities. Depending on your location and the technology involved, you may be able to limit certain advertising-related uses through browser settings, consent tools, or third-party opt-out mechanisms.

Communications

We may send transactional messages related to purchases, sessions, certificates, or support. Marketing emails are handled separately and can be opted out of.

Data Storage and Security

We state that data is stored on encrypted cloud systems with firewall protection and retained only as long as needed for legal, contractual, or operational purposes.

No online system can be guaranteed perfectly secure, but the policy indicates that reasonable security controls are used to protect stored information.

Your Data Protection Rights

Depending on where you live and applicable law, you may have the right to request access to certain personal information, request correction or deletion of certain information, object to or limit certain processing, request portability where available, or exercise applicable rights without unlawful discrimination.

How to Make a Request

To ask about your information or submit a privacy-related request, contact Basics & Beyond using the contact form, phone number, or mailing address listed below. We may need to verify your identity before processing certain requests.

Important Scope Note

This page summarizes privacy rights in general terms. Specific rights, timelines, and exceptions may depend on applicable law, your place of residence, the nature of the information requested, and our ability to verify the request.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate the site, remember preferences, understand website usage, and support analytics or advertising-related functions.

• Functional cookies help remember preferences.
• Advertising cookies may be used by us or our partners to support campaign measurement and more relevant advertising based on browsing activity.

Managing Cookies

You may be able to manage cookies through browser settings and, in some cases, through third-party opt-out tools identified in the policy. Disabling some cookies may affect site functionality.

• Google Ad Settings
• LinkedIn Retargeting Opt-Out
• Digital Advertising Alliance

Marketing Emails

You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting support@www.cpehours.com. Transactional emails related to registrations, purchases, support, attendance, or certificates may still be sent when needed to provide services.

Third-Party Websites

Links on the website may point to third-party sites. This privacy policy applies to the Basics & Beyond site only, so you should review the privacy policies of outside sites before sharing information there.

How to Contact Us

If you have questions about this policy or your information, contact us using our contact form, call 800-664-8297, or write to:

Changes to This Policy

The policy says it may be updated periodically. When changes are made, the updated version and revised date will be posted on the page.

Reporting Complaints

If you believe your privacy concern has not been resolved, you may contact the Florida Attorney General using the information below. Depending on where you live, you may also have the right to contact a different regulator or data-protection authority.

Plain-Language Note

This version is designed to be easier to scan while staying close to the policy currently on file. It is still a website policy, not a guarantee that every privacy right described applies in every jurisdiction or in every circumstance.