SEMINAR ATTENDANCE POLICY:
Weather Policy – Our full schedule does not allow us to reschedule seminars, therefore every attempt will be made to hold each seminar regardless of weather conditions.
Cancellation Policy – We understand that your schedule may change. Cancellation requests must be made in writing (e-mail recommended). Requests must be received and acknowledged at least two business days prior to the seminar. All cancellations are subject to a $25 handling fee.
Missed Seminar Policy – Sorry, but no refund. Course materials will be mailed upon written request.
COMPLETION CERTIFICATE REPLACEMENT POLICY:
Attendees receive a certificate of completion within 24-48 hours of the seminar. Once attendance has been properly verified, certificates will be emailed as a PDF file to the email on file.
If a replacement certificate is needed, please send a written request to [email protected]. Once the request is received, we will send via email within 24-48 hours.