Seminar Policies

SEMINAR ATTENDANCE POLICY:

Weather Policy – Our full schedule does not allow us to reschedule seminars, therefore every attempt will be made to hold each seminar regardless of weather conditions.

Cancellation Policy – We understand that your schedule may change. Cancellation requests must be made in writing (e-mail recommended). Requests must be received and acknowledged at least two business days prior to the seminar. All cancellations are subject to a $25 handling fee.

Missed Seminar Policy – Sorry, but no refund. Course materials will be mailed upon written request.

 

COMPLETION CERTIFICATE REPLACEMENT POLICY:

Attendees receive a certificate of completion within 24-48 hours of the seminar. Once attendance has been properly verified, certificates will be emailed as a PDF file to the email on file.

If a replacement certificate is needed, please send a written request to [email protected] Once the request is received, we will send via email within 24-48 hours.

PRIVACY POLICY:

As part of helping you register for our seminars, we collect basic information about you, specifically the information transmitted by you when you register on-line, and communicate that information to Basics & Beyond, Inc. The main use of that information is to register you for your selected seminars and to allow us to follow up with you individually either directly, via e-mail, or through direct mail. We will not sell or trade any of that information to third parties without your consent.

From time-to-time we review and may reveal general statistical information about our website and visitors, such as the number of visitors and what site features they use, but we will never reference you by name or specific address. Basics & Beyond, Inc. also maintains a log of prior registrants which we use to contact prior registrants, analyze seminar attendees, and make decisions with respect to our future activities. We may offer chat rooms and message boards on our site. Please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

To enhance your experience with our site, we may at times ask for additional information about your computer system, usage habits, or other personal information. That information is not required and again will not be shared outside of Basics & Beyond, Inc. Any changes to this policy will be communicated here at least ten days before they would take effect. Information collected before changes are made will be handled according to the existing privacy policy at the time of your registration.

If you have any questions about our privacy policy or this Web site’s practices in general, email [email protected].

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